Grievance Redressal
We understand that effective communication and timely redressal of grievances are essential components of a responsive and citizen-centric system. At HP Khadi & VIllage Industries Board , we are committed to addressing your concerns in a transparent, fair, and efficient manner.
If you have any suggestions, complaints, or issues related to our services, initiatives, or operations, we encourage you to utilize the official grievance platforms provided below. These platforms are monitored and managed by the respective government authorities to ensure every grievance is acknowledged and resolved within a stipulated timeframe.
📌 E-Samadhan Portal
E-Samadhan is a centralized grievance redressal platform where citizens can lodge complaints against various departments. The portal allows you to:
- Register a new grievance online.
- Track the status of your submitted complaint.
- Receive updates and resolution feedback.
- Submit suggestions to improve services.
Visit the E-Samadhan Portal to raise your concern and follow up on its progress.
📌 CM Helpline
The Chief Minister’s Helpline is a dedicated channel for citizens to connect directly with the state government. This platform ensures that grievances which require high-level attention are addressed with urgency. Through the CM Helpline, you can:
- Report critical issues requiring government intervention.
- Get support from concerned departments quickly.
- Escalate unresolved grievances for faster resolution.
Access the CM Helpline Portal to submit your issue or call the helpline number for immediate assistance.